Posts

Showing posts from November, 2026

Testing AI Answers Before They Reach Your Users

 In this JLPH technology note, the question is simple: how should a team decide whether an AI assistant is ready for users? Start with a repeatable evaluation rather than judging the system from a few impressive demonstrations. Define What Success Means Build tests around realistic tasks and measurable criteria. For a website assistant, consider accuracy, relevance, consistency, and response time. Include ambiguous questions and missing information, not only straightforward requests. Evaluation should reflect the situations the application will actually encounter. Prepare a reference answer or scoring rubric for each test. Compare the original and revised versions under consistent conditions. Reserve some examples for a final evaluation instead of using every example to refine the prompt. This separates development feedback from the final performance check. Investigate Errors, Not Just Scores Separate incorrect facts from incomplete answers and unclear wording. Review serious mist...

Video Engagement Analytics: Measuring More Than Page Views

 In this JLPH technology note, we explore video engagement analytics through one practical question: what should a team measure after publishing a video? Start with clear event definitions rather than treating every page visit as evidence of viewing. Separate Visits from Playback Google Analytics provides video_start , video_progress , and video_complete events through enhanced measurement for supported embedded YouTube videos with JavaScript API support enabled. This does not mean every video player receives automatic tracking. Progress events correspond to playback passing 10%, 25%, 50%, and 75% of the video's duration. Available parameters include video title, duration, and current playback time, allowing reports to distinguish content and viewing stages. Ask Better Questions Compare videos of similar length and purpose. Examine where playback stops progressing, then investigate the content, player behavior, and loading experience before assuming that viewers lost interest. Ch...

API Integration: Connecting Modern Digital Applications

Modern digital applications rarely operate independently. Websites, mobile applications, payment services, and cloud systems often need to exchange information. API integration makes this communication possible. Understanding API Integration An Application Programming Interface (API) allows different software systems to communicate through defined requests and responses. For example, a website may connect to an external service to retrieve information without building the entire functionality from scratch. REST APIs and GraphQL are two common approaches used in modern application development. Benefits of System Integration API integration can reduce development time, improve information exchange, and connect different business processes. For digital platforms such as JLPH , understanding API integration highlights how connected technologies can support more consistent digital experiences. However, developers must consider authentication, request validation, error handling, and rate lim...